Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

Commercial
Mac OS X
Windows
Linux
Android
iPhone
Android Tablet
Chrome OS
Web

freshdesk is an awardwinning, online help desk software that allows you to support customers over email, phone, the web or even through twitter and your company's facebook page. with freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. popular features include:

inbuilt knowledge base & self service portal automations: ticket routing, scenario automations, smart suggestions community portal with idea management & voting multiproduct/multibrand/multiwebsitessupport integrations: freshbooks, google apps, harvest, capsulecrm, salesforce, zoho crm, google contacts, highrise, jira service level agreements multilanguage & multitime zone support satisfaction surveys leaderboards, quests mobileoptimized interface

Links to official Freshdesk sites

Facebook
Official Website
Twitter

Features

Ad free Team Collaboration

The Best 3 Freshdesk Alternatives

email-automation filter is active.

25 Like

Intercom

Event-based emails and in-app messages for web and mobile apps. Can also do visitor acquisition/conversion into users.

Commercial Android iPhone Web

Onboarding Encrypted chat Email automation Customer Chat Knowledge Base structuring
17 Like

Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

Free Open Source Web Self-Hosted

Customizable Integrated Chat Slack integration Facebook integration Twitter integration Email automation REST API Auto responder Email tracking Customer Chat
15 Like

BuzzFlow CRM

BuzzFlow is an online web CRM that tightly integrates with G-suite. It's also available inside Gmail inbox. It is unique in tagging live email conversations to deals.

Commercial Android iPhone iPad Web Chrome

Real time collaboration CRM Email automation Business Automation Email integration

This page contains applications similar to the Freshdesk

The Best Freshdesk alternatives for Ad free, from Team Collaboration to a free app.
Alternatives in Freshdesk for Android, iPhone, Web, Self-Hosted, iPad, Chrome. This list contains a total of 3 applications similar to Freshdesk.

Last updated: 2020-07-03 01:30:33

Filter by Features

Onboarding Encrypted chat Email automation Customer Chat Knowledge Base structuring Customizable Integrated Chat Slack integration Facebook integration Twitter integration REST API Auto responder Email tracking Real time collaboration CRM Business Automation Email integration

Search app for alternative

Alternativein is a new approach to finding good application.
Just type what software you want to change and browse great alternatives, based on our great community recommendations.

Alternativein is powered by a community that helps you make informed decisions. Tell us what you’re passionate about to get your personalized feed and help others.

Alternativein is a product recommendation community that helps connect people with the best products for them. You shouldn’t have to waste time and money to find solutions to your problems. By collecting the knowledge of enthusiasts across the world through recommendations, we can quickly and confidently show people the truth about a product.

We dream of a world where products succeed or fail on their own merits, and allowing people the space to share their thoughts is the first step in achieving that.

Freshdesk

Links to official Freshdesk sites

Features

Categories

Tags

The Best 3 Freshdesk Alternatives

Intercom

Zammad

BuzzFlow CRM

Search app for alternative

Menu