Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
- Commercial
- Mac OS X
- Windows
- Linux
- Android
- iPhone
- Android Tablet
- Chrome OS
- Web
freshdesk is an awardwinning, online help desk software that allows you to support customers over email, phone, the web or even through twitter and your company's facebook page. with freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. popular features include:
inbuilt knowledge base & self service portal automations: ticket routing, scenario automations, smart suggestions community portal with idea management & voting multiproduct/multibrand/multiwebsitessupport integrations: freshbooks, google apps, harvest, capsulecrm, salesforce, zoho crm, google contacts, highrise, jira service level agreements multilanguage & multitime zone support satisfaction surveys leaderboards, quests mobileoptimized interface
Links to official Freshdesk sites
Facebook
Official Website
Twitter
Features
Categories
Productivity Business and Commerce Online Services
Tags
ad-free team-collaboration software-as-a-service fast-search helpdesk customer-feedback surveys customer-support social-media-management customer-service
