Intercom

Event-based emails and in-app messages for web and mobile apps. Can also do visitor acquisition/conversion into users.

Commercial
Android
iPhone
Web

intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behaviordriven email and inapp messages.

a code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and inapp behaviordriven messages. for instance, when the user first accesses a feature, intercom can prompt them with more information about it, or solicit feedback.

Links to official Intercom sites

Twitter
Official Website

Features

Onboarding Encrypted chat Email automation Customer Chat Knowledge Base structuring

The Best 147 Intercom Alternatives

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
80 Like

SendinBlue

Easily manage your marketing automation, email and SMS marketing campaigns, and transactional messaging all in one simple and powerful platform.

Freemium Web

Responsive design Workflow Automation Email automation REST API Auto responder Email api Email deliverability Email tracking SMS API Transactional Email Transactional SMS WooCommerce Integration Wordpress integration
71 Like

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.

Free Mac OS X Windows Linux Android iPhone Chrome OS Web Internet Explorer

Free to play Customer Chat
57 Like

Lime Talk

Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

Commercial Web
41 Like

Banckle Chat

Banckle Chat is a online chat & customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity.

Commercial Mac OS X Windows iPhone Web Wordpress
40 Like

Smartsupp

Smartsupp live chat is in Spanish, French, German, Dutch, Danish, Italian, Russian, Polish, Hungarian and Czech.

Freemium Mac OS X Windows Android iPhone iPad Web Windows Phone
39 Like

SendPulse

SendPulse maximizes the core metric of e-mail marketing - newsletter open rate - atomatically.

Freemium Android iPhone Android Tablet iPad Web
30 Like

Zendesk Chat

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

Freemium Web
24 Like

Tidio Chat

Tidio Chat; a solution that allows you to increase contact with your clients. Intuitive live-chat solution designed to meet expectations of the most demanding users.

Freemium

Self Hosted Feature Auto responder Live Preview
24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
22 Like

Mibew

Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

Free Open Source Mac OS X Windows Linux Web Self-Hosted
21 Like

csupport

cSupport offers Live Chat support. Ideal for small businesses and Entrepreneurs Worldwide.

Commercial Mac OS X Windows Android iPhone Android Tablet Web Windows Mobile HP webOS
18 Like

Crisp

Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

Freemium Mac OS X Windows Linux Android iPhone Web Mac
18 Like

Drift

Drift helps businesses grow by delivering a better, personal experience across every conversation your customers have with your company. With Drift you can see who is using your product (the user's location, behavior, browser, etc.

Freemium Web Slack
18 Like

Lucky Orange

Lucky Orange is a complete suite of tools for total website optimization and usability analysis.

Commercial Web

Customer Chat Mouse Heatmaps
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
16 Like

Firehose Chat

Firehose Chat makes it easy to carry on live conversations with people who visit your websites.

Freemium Mac OS X Android iPhone Android Tablet iPad Web
13 Like

Olark

The easiest way to talk to your customers, understand their needs and boost your sales and retention.

Freemium Web
13 Like

ClickDesk

ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software.

Commercial Web
11 Like

Visitlead Live Chat

Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors. Visitlead offers much more than just live chat!.

Commercial Mac OS X Windows Linux Android Tablet iPad Chrome OS

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Intercom

Links to official Intercom sites

Features

Categories

Tags

The Best 147 Intercom Alternatives

UseResponse

SendinBlue

tawk.to

Lime Talk

Banckle Chat

Smartsupp

SendPulse

Zendesk Chat

Tidio Chat

Reamaze

Mibew

csupport

Crisp

Drift

Lucky Orange

LiveAgent

Firehose Chat

Olark

ClickDesk

Visitlead Live Chat

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