Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial
Web

ondemand customer service apps for fastgrowing companies.

directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out.

directly’s community of experts sign up and work independently in their own free time. they earn rewards and reputation, and can cash out their rewards or donate them to one of the nonprofit causes we support. directly is free, with paid options for advanced targeting and better, faster help.

since december 2011, thousands of directly experts who know dozens of companies have helped over 20,000 customers with a 99 percent response rate and an average response time less than 15 minutes.

directly is an independent community of experts and is not sponsored by any big company, although companies can informally encourage team members to sign up and help customers.

directly is backed by true ventures and prominent angels including esther dyson and is based in san francisco.

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CRM Knowledge base

The Best 118 Directly Alternatives

12 Like

Front

Front combines the look and feel of email with the tools you need to increase your team's efficiency, accountability, and transparency.

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Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

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Kaseya Solution

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eBLVD

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Groove

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IntraService

IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible...

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Qualaroo

With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data.

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Supportbench

Supportbench lets you see all your customers in one place and engage them across all your support.

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Maian Support

Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this...

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Zonka Feedback

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

Commercial Mac OS X Windows Android iPhone Android Tablet iPad

Works Offline Multiple languages CRM Location based Embeddable White labeled Net Promoter Score (NPS) Support for gestures Skip Logic Question Branching
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Help Desk Authority

Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

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This page contains applications similar to the Directly

The Best Directly alternatives for CRM, from Knowledge base to a free app.
Alternatives in Directly for Mac OS X, Windows, Linux, Android, iPhone, Web, iPad, Self-Hosted, PHP, Windows Mobile, , Android Tablet. This list contains a total of 118 applications similar to Directly.

Last updated: 2020-07-03 01:30:33

Filter by Features

Real time collaboration Email tracking Remote desktop Remote support Slack integration Knowledge base Chat Bot Text to Speech Natural Language Processing Multiple languages Helpdesk ticketing Auto responder IT Asset Management SLA CRM Voice Call Multiple Account support Twitter integration Works Offline Location based Embeddable White labeled Net Promoter Score (NPS) Support for gestures Skip Logic Question Branching

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Directly

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The Best 118 Directly Alternatives

Front

Logicalware

Kaseya Solution

DiamanteDesk

eBLVD

Groove

IntraService

Qualaroo

Supportbench

Maian Support

Inforobo

HelpDesk

AJ Help Desk SAAS

Helpdesk Pilot

BusyBench

Big Boss

Trengo

Zonka Feedback

Help Desk Authority

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