The Best 47 Help Desk Authority Alternatives

  • SupportBee icon

    SupportBee

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Commercial Web

  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

    Ad free Team Collaboration
  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    Commercial Android iPhone iPad Web Blackberry

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes.

    Commercial Web

  • SugarCRM icon

    SugarCRM

    Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual.

    Commercial Mac OS X Windows Linux Android iPhone Web

  • Trakdesk icon

    Trakdesk

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

    Gamification Knowledge base
  • SuiteCRM icon

    SuiteCRM

    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.

    Freemium Windows Linux Web Self-Hosted

  • DeskPRO icon

    DeskPRO

    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

    Commercial Web Self-Hosted

    CRM Knowledge base
  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email.

    Commercial Web

  • Deskero icon

    Deskero

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

    Commercial Android iPhone iPad Web

    Customizable CRM
  • Kiwapp SalesTeam icon

    Kiwapp SalesTeam

    Kiwapp is a full SaaS solution based on a mobile container technology, allowing for the deployment and management of html5 applications and documents on iOS and Android devices.

    Freemium Android iPhone Android Tablet iPad

  • Sheep icon

    Sheep

    Data management (CRM) system with a focus on charities, membership organisations, outdoor activity centres and the arts. Sheep acts as the hub connecting all your...

    Commercial Web

  • Group Office icon

    Group Office

    Group-Office is an enterprise CRM and groupware tool. Share projects, calendars, files and e-mail online with co-workers and clients. Easy to use and fully customizable.

    Freemium Web Self-Hosted