Zonka Feedback

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

Commercial
Mac OS X
Windows
Android
iPhone
Android Tablet
iPad

zonka is a complete feedback management & survey platform. capture feedbacks from multiple channels; on premises & offline (tablets & smartphones) and on the web (email, sms, qr code, in app). customize surveys, get instant alerts, view realtime drilldown reports & resolve issues. designed for enterprisesview, compare feedback across locations and over time, track device remotely with device management. for hospitality, healthcare, education, aviation, banks, retail, employees, events & more.

Links to official Zonka Feedback sites

Official Website
Twitter
Facebook

Features

Works Offline Multiple languages CRM Location based Embeddable White labeled Net Promoter Score (NPS) Support for gestures Skip Logic Question Branching

The Best 83 Zonka Feedback Alternatives

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
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SupportBee

The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

Commercial Web
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Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Ad free Team Collaboration
78 Like

UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials.

Commercial Android iPhone Android Tablet iPad Web

Multiple languages Wordpress integration
59 Like

Get Satisfaction

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

Commercial Web
58 Like

UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Commercial iPhone iPad Web
53 Like

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

Commercial Android iPhone iPad Web Blackberry
33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
28 Like

HunchBuzz

Idea/Innovation Management software for Companies, Government, Education, NGO's.

Freemium Mac OS X Windows Web

Portable Gamification CrowdSourced
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
15 Like

Kliqqi

Kliqqi - formerly known as Pligg CMS - is a powerful content management system that lets you to easily create a social network or online social community similar to Facebook, Reddit, or Twitter.

Free Open Source Linux Web
15 Like

idea.informer

Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.

Free Web
15 Like

Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

Commercial Android iPhone iPad Web

Customizable CRM
14 Like

Brimir

Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets, which can be assigned to agents.

Free Open Source Windows Linux Android iPhone Android Tablet BSD Web Mac
13 Like

ClickDesk

ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software.

Commercial Web
11 Like

Tender Support

Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream.

Commercial Web
9 Like

WoltLab Suite

WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

Commercial Mac OS X Windows Linux Self-Hosted PHP MySQL Community Edition
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
9 Like

Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

Freemium Web

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Zonka Feedback

Links to official Zonka Feedback sites

Features

Categories

Tags

The Best 83 Zonka Feedback Alternatives

UseResponse

SupportBee

Freshdesk

UserVoice

Get Satisfaction

UserEcho

Zendesk

Zent.io

HunchBuzz

Trakdesk

Reamaze

Kliqqi

idea.informer

Deskero

Brimir

ClickDesk

Tender Support

WoltLab Suite

Helpy.io

Zoho Discussions

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