Front

Front combines the look and feel of email with the tools you need to increase your team's efficiency, accountability, and transparency.

Commercial
Mac OS X
Windows
Linux
Android
iPhone

front is the first email management software for teams that integrates with the tools you already use. with front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later. templates let you quickly reply to common questions, and collision detection prevents multiple replies to the same message. front also gives you analytics data to track your efficiency.

people can collaborate in real time on those addresses thanks to build in comments, assignments, follow, smart inboxes features directly in the email client.

manage your support@, sales@ shared inboxes as well as twitter facebook messengers, sms and multiple integrations in one place. one platform for your multiple communication channels.

Links to official Front sites

Official Website
Twitter

Features

Real time collaboration Email tracking

The Best 39 Front Alternatives

1709 Like

Thunderbird

thunderbird is a free, open source, cross-platform e-mail, news and instant messaging client. the project strategy is modeled after mozilla firefox.

Free Open Source Windows Linux BSD Mac Haiku

Customizable Extensible by Plugins/Extensions Portable Integrated Chat Built in RSS reader Calendar integration Free API Import from Google Reader Integrated Web Browser Multiple Account support Export to OPML Import feeds from OPML POP3 Support Tabbed interface
86 Like

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Ad free Team Collaboration
71 Like

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.

Free Mac OS X Windows Linux Android iPhone Chrome OS Web Internet Explorer

Free to play Customer Chat
53 Like

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

Commercial Android iPhone iPad Web Blackberry
33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
25 Like

Intercom

Event-based emails and in-app messages for web and mobile apps. Can also do visitor acquisition/conversion into users.

Commercial Android iPhone Web

Onboarding Encrypted chat Email automation Customer Chat Knowledge Base structuring
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
24 Like

Help Scout

Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

Commercial iPhone Web
24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
21 Like

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop.

Commercial Web
13 Like

Olark

The easiest way to talk to your customers, understand their needs and boost your sales and retention.

Freemium Web
10 Like

Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Portable Multiple languages CRM Workflow Automation Wordpress integration
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
9 Like

Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

Freemium Web
7 Like

Missive

Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.

Freemium Mac OS X Windows Android iPhone Web

Integrated Web Browser Multiple Account support Group chat
4 Like

ccGenie

ccGenie turns a mountain of emails, attachments, and links into an organized project so that you and your team can quickly find information and take action.

Freemium Web Chrome Safari Opera Internet Explorer
3 Like

Keeping.com

Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

Commercial Web Chrome

Real time collaboration Google Chrome extension
3 Like

MailClark for Slack

Your team’s bot for external communications. MailClark allows your team to both send & receive emails without ever leaving Slack. Great for customer support, team...

Commercial Web Slack
2 Like

Supportbench

Supportbench lets you see all your customers in one place and engage them across all your support.

Commercial Web

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Front

Links to official Front sites

Features

Categories

Tags

The Best 39 Front Alternatives

Thunderbird

Freshdesk

tawk.to

Zendesk

Zent.io

Intercom

Trakdesk

Help Scout

Reamaze

Desk.com

Olark

Helprace

Helpy.io

Zoho Discussions

Missive

ccGenie

Keeping.com

MailClark for Slack

Supportbench

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