Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial
Web

ondemand customer service apps for fastgrowing companies.

directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out.

directly’s community of experts sign up and work independently in their own free time. they earn rewards and reputation, and can cash out their rewards or donate them to one of the nonprofit causes we support. directly is free, with paid options for advanced targeting and better, faster help.

since december 2011, thousands of directly experts who know dozens of companies have helped over 20,000 customers with a 99 percent response rate and an average response time less than 15 minutes.

directly is an independent community of experts and is not sponsored by any big company, although companies can informally encourage team members to sign up and help customers.

directly is backed by true ventures and prominent angels including esther dyson and is based in san francisco.

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CRM Knowledge base

The Best 118 Directly Alternatives

2 Like

Vision Helpdesk

Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

Commercial Mac OS X Windows Linux Web Windows Mobile

Incident management Release Management
2 Like

HelpMaster

If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email...

Commercial Windows Web
1 Like

eStreamDesk

Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests...

Freemium Web
1 Like

SupportPal

SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It...

Commercial Web Self-Hosted
1 Like

Evayadesk

Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based...

Freemium Windows Linux Android iPhone Web
1 Like

Verax Service Desk

Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance. Verax Service Desk helps to: *Control incident...

Freemium Windows Linux
1 Like

Helpspot

HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

Commercial Windows Linux Web
1 Like

iKode Helpdesk

iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in...

Commercial Windows Linux
1 Like

Django Helpdesk

django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

Free Open Source Mac OS X Windows Linux
0 Like

AzureDesk

Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

Commercial Chrome OS Web Self-Hosted
0 Like

Bornevia

Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

Commercial Android Web
0 Like

Gorgias Helpdesk

Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. ...

Commercial Web
0 Like

GoToHelpDesk.net

Provides customer service & help desk SAaS. Free SAaS with options to upgrade but free service is not degraded in any way.

Commercial Web
0 Like

Mioot

Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online...

Commercial Windows
0 Like

HelpSumo

A Complete Online Help desk solution for providing professional support to your products/services. .

Commercial Mac OS X Windows Linux
0 Like

IzzyHelp

An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing. For your users...

Commercial Self-Hosted Wordpress
0 Like

KronoDesk

Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer...

Commercial Web
0 Like

ReadyDesk

Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.

Commercial Windows Web Self-Hosted

Remote desktop Knowledge base Contract Management SLA
0 Like

RepairShopr

All-in-one computer repair ticketing system.

Commercial Mac OS X Windows Linux Android Web
0 Like

SmarterTrack Help Desk 7

SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support...

Commercial Windows

This page contains applications similar to the Directly

The Best Directly alternatives for CRM, from Knowledge base to a free app.
Alternatives in Directly for Mac OS X, Windows, Linux, Web, Windows Mobile, Self-Hosted, Android, iPhone, Chrome OS, Wordpress. This list contains a total of 118 applications similar to Directly.

Last updated: 2020-07-03 01:30:33

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The Best 118 Directly Alternatives

Vision Helpdesk

HelpMaster

eStreamDesk

SupportPal

Evayadesk

Verax Service Desk

Helpspot

iKode Helpdesk

Django Helpdesk

AzureDesk

Bornevia

Gorgias Helpdesk

GoToHelpDesk.net

Mioot

HelpSumo

IzzyHelp

KronoDesk

ReadyDesk

RepairShopr

SmarterTrack Help Desk 7

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