Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

Free
Open Source
Web
Self-Hosted

Zammad is a web based open source helpdesk/customer support system with manyfeatures to manage customer communication via several channels like telephone,facebook, twitter, chat and emails. Do you receive many emails and want to answer themwith a team of agents?

You're going to love Zammad!

Links to official Zammad sites

GitHub
Twitter
Facebook
Official Website

Features

Customizable Integrated Chat Slack integration Facebook integration Twitter integration Email automation REST API Auto responder Email tracking Customer Chat

The Best 4 Zammad Alternatives

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97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
18 Like

Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

CRM Knowledge base Customer Chat
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
0 Like

ReadyDesk

Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.

Commercial Windows Web Self-Hosted

Remote desktop Knowledge base Contract Management SLA

This page contains applications similar to the Zammad

The Best Zammad alternatives for Customizable, from Integrated Chat to a Slack integration.
Alternatives in Zammad for Web, Self-Hosted, Mac OS X, Windows, Linux, Android, iPhone, Android Tablet, Blackberry, iPad, PHP. This list contains a total of 4 applications similar to Zammad.

Last updated: 2020-07-03 01:30:33

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Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA CRM Customer Chat Integrated Chat Voice Call Gamification Call recording Remote desktop Contract Management

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Zammad

Links to official Zammad sites

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The Best 4 Zammad Alternatives

UseResponse

Kayako

LiveAgent

ReadyDesk

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