Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

Free
Open Source
Web
Self-Hosted

Zammad is a web based open source helpdesk/customer support system with manyfeatures to manage customer communication via several channels like telephone,facebook, twitter, chat and emails. Do you receive many emails and want to answer themwith a team of agents?

You're going to love Zammad!

Links to official Zammad sites

GitHub
Twitter
Facebook
Official Website

Features

Customizable Integrated Chat Slack integration Facebook integration Twitter integration Email automation REST API Auto responder Email tracking Customer Chat

The Best 3 Zammad Alternatives

helpdesk-ticketing filter is active.

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UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
1 Like

Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial

Voice Call Multiple Account support Twitter integration Helpdesk ticketing

This page contains applications similar to the Zammad

The Best Zammad alternatives for Customizable, from Integrated Chat to a Slack integration.
Alternatives in Zammad for Web, Self-Hosted, Android, iPhone, Android Tablet, iPad, PHP, . This list contains a total of 3 applications similar to Zammad.

Last updated: 2020-07-03 01:30:33

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Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA Integrated Chat Voice Call CRM Gamification Call recording Multiple Account support Twitter integration

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Zammad

Links to official Zammad sites

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The Best 3 Zammad Alternatives

UseResponse

LiveAgent

Trengo

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