Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

Free
Open Source
Web
Self-Hosted

Zammad is a web based open source helpdesk/customer support system with manyfeatures to manage customer communication via several channels like telephone,facebook, twitter, chat and emails. Do you receive many emails and want to answer themwith a team of agents?

You're going to love Zammad!

Links to official Zammad sites

GitHub
Twitter
Facebook
Official Website

Features

Customizable Integrated Chat Slack integration Facebook integration Twitter integration Email automation REST API Auto responder Email tracking Customer Chat

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Zammad

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