Zammad
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
- Free
- Open Source
- Web
- Self-Hosted
Zammad is a web based open source helpdesk/customer support system with manyfeatures to manage customer communication via several channels like telephone,facebook, twitter, chat and emails. Do you receive many emails and want to answer themwith a team of agents?
You're going to love Zammad!
Links to official Zammad sites
GitHub
Twitter
Facebook
Official Website
Features
Customizable Integrated Chat Slack integration Facebook integration Twitter integration Email automation REST API Auto responder Email tracking Customer Chat
Categories
Productivity Developer Tools Business and Commerce
Tags
customizable integrated-chat slack-integration javascript facebook-integration twitter-integration email-automation html5 rest-api helpdesk auto-responder email-tracking customer-support ruby ticketing customer-chat ticketing-system coffeescript rails
