Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial
Mac OS X
Windows
Linux
Android
iPhone
Android Tablet
Web
Blackberry

kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

offer support via email, live chat, facebook, twitter, and offer a 24/7 help center.

help centercustomers can answer their own questions, quickly and simply.

customer journeyvisualize your customer’s journey and unify all your customer's interactions.

integrationsbring customer activities from over 650+ apps for immediate context.

kayako messengersupport customers with a live chat experience that's as intuitive as messaging their friends.

automationswork smarter and automate manual work by streamlining your workflow with smart business rules.

macros and canned responsessave time and send predefined, personal replies to common questions in seconds.

slasstay on target and track performance with goals for response and resolution times.

customer satisfaction ratingslisten to your customers and measure satisfaction for every conversation.

insightskeep a check on your team with ataglance dashboards and instant access to metrics that matter.

custom reportingdig deeper into your data to discover insights and trends to work smarter, not harder.

"this is the easiest and most efficient customer support tool that we've ever seen and highly customizable."

Links to official Kayako sites

Official Website
Twitter
Facebook

Features

CRM Knowledge base Customer Chat

The Best 8 Kayako Alternatives

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24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
17 Like

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
15 Like

Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

Commercial Android iPhone iPad Web

Customizable CRM
10 Like

Interakt

Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

Freemium Mac OS X Windows Android iPhone

CRM Customer Analytics
8 Like

Cerb

Cerb6 is a fast and flexible web-based platform for business collaboration and automation.

Commercial Mac OS X Windows Linux Web

Real time collaboration CRM
1 Like

Mojo Helpdesk

The Awesome Help Desk App for any request. Mojo Helpdesk provides online helpdesk and ticket tracking software. Super Awesome Helpdesk Ticket Tracking + Knowledge...

Commercial Web

CRM Knowledge base
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base

This page contains applications similar to the Kayako

The Best Kayako alternatives for CRM, from Knowledge base to a Customer Chat.
Alternatives in Kayako for Windows, Linux, Android, Web, Mac, Self-Hosted, iPhone, Android Tablet, iPad, PHP, Mac OS X. This list contains a total of 8 applications similar to Kayako.

Last updated: 2020-07-03 01:30:33

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Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation Voice Call Gamification Call recording Customer Analytics Real time collaboration

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Kayako

Links to official Kayako sites

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The Best 8 Kayako Alternatives

Reamaze

DeskPRO

LiveAgent

Deskero

Interakt

Cerb

Mojo Helpdesk

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