Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial
Mac OS X
Windows
Linux
Android
iPhone
Android Tablet
Web
Blackberry

kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

offer support via email, live chat, facebook, twitter, and offer a 24/7 help center.

help centercustomers can answer their own questions, quickly and simply.

customer journeyvisualize your customer’s journey and unify all your customer's interactions.

integrationsbring customer activities from over 650+ apps for immediate context.

kayako messengersupport customers with a live chat experience that's as intuitive as messaging their friends.

automationswork smarter and automate manual work by streamlining your workflow with smart business rules.

macros and canned responsessave time and send predefined, personal replies to common questions in seconds.

slasstay on target and track performance with goals for response and resolution times.

customer satisfaction ratingslisten to your customers and measure satisfaction for every conversation.

insightskeep a check on your team with ataglance dashboards and instant access to metrics that matter.

custom reportingdig deeper into your data to discover insights and trends to work smarter, not harder.

"this is the easiest and most efficient customer support tool that we've ever seen and highly customizable."

Links to official Kayako sites

Official Website
Twitter
Facebook

Features

CRM Knowledge base Customer Chat

The Best 3 Kayako Alternatives

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Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

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Cerb

Cerb6 is a fast and flexible web-based platform for business collaboration and automation.

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Sygma

Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.

Freemium Mac OS X Windows Linux Web

Real time collaboration Contract Management Track Activities IT Asset Management

This page contains applications similar to the Kayako

The Best Kayako alternatives for CRM, from Knowledge base to a Customer Chat.
Alternatives in Kayako for Mac OS X, Windows, Linux, Web. This list contains a total of 3 applications similar to Kayako.

Last updated: 2020-07-03 01:30:33

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Real time collaboration Knowledge base Call recording Customer Chat CRM Contract Management Track Activities IT Asset Management

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Kayako

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The Best 3 Kayako Alternatives

Zent.io

Cerb

Sygma

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