Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial
Mac OS X
Windows
Linux
Android
iPhone
Android Tablet
Web
Blackberry

kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

offer support via email, live chat, facebook, twitter, and offer a 24/7 help center.

help centercustomers can answer their own questions, quickly and simply.

customer journeyvisualize your customer’s journey and unify all your customer's interactions.

integrationsbring customer activities from over 650+ apps for immediate context.

kayako messengersupport customers with a live chat experience that's as intuitive as messaging their friends.

automationswork smarter and automate manual work by streamlining your workflow with smart business rules.

macros and canned responsessave time and send predefined, personal replies to common questions in seconds.

slasstay on target and track performance with goals for response and resolution times.

customer satisfaction ratingslisten to your customers and measure satisfaction for every conversation.

insightskeep a check on your team with ataglance dashboards and instant access to metrics that matter.

custom reportingdig deeper into your data to discover insights and trends to work smarter, not harder.

"this is the easiest and most efficient customer support tool that we've ever seen and highly customizable."

Links to official Kayako sites

Official Website
Twitter
Facebook

Features

CRM Knowledge base Customer Chat

The Best 2 Kayako Alternatives

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Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing

This page contains applications similar to the Kayako

The Best Kayako alternatives for CRM, from Knowledge base to a Customer Chat.
Alternatives in Kayako for Mac OS X, Windows, Linux, Android, iPhone, Chrome OS, Web, Windows Mobile, Android Tablet, iPad, PHP. This list contains a total of 2 applications similar to Kayako.

Last updated: 2020-07-03 01:30:33

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Gamification Knowledge base Integrated Chat Voice Call CRM Call recording Helpdesk ticketing

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Kayako

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The Best 2 Kayako Alternatives

Trakdesk

LiveAgent

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