The Best 93 HelpSumo Alternatives

  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web

  • UserEcho icon

    UserEcho

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Commercial iPhone iPad Web

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Windows Android Android Tablet iPad Web

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

    Commercial iPhone Web

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop.

    Commercial Web

  • Kayako icon

    Kayako

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

    Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

    CRM Knowledge base Customer Chat
  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email.

    Commercial Web

  • HappyFox icon

    HappyFox

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Commercial Android iPhone Web Windows Mobile

  • GoToAssist icon

    GoToAssist

    Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues.

    Commercial Windows Android iPhone Android Tablet iPad Web

    Remote desktop Remote support
  • OneDesk icon

    OneDesk

    OneDesk is an on-demand software made to facilitate services delivery and product development collaboration. It is aimed at a broad spectrum of small to enterprise-sized businesses.

    Freemium Mac OS X Windows Linux Web

  • Vivantio icon

    Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web Self-Hosted

  • All Our Ideas icon

    All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.

    Free Open Source Web

  • Logicalware icon

    Logicalware

    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    Commercial Windows Web

  • Qualaroo icon

    Qualaroo

    With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data.

    Commercial Web

  • Supportbench icon

    Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Web