Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues.
Commercial
Windows
Android
iPhone
Android Tablet
iPad
Web
provides you with livesupport capability. easily view and control your customers computers online to quickly resolve their technical issues. handle more support requests in less timeassist up to eight attended or unattended customers at oncesupport both pc and mac usersoneclick session start: save time by starting your support sessions in just one click.instant email invitationsfull ssl inscription.# twoway screen sharing: you and your customers can show instead of tell whats happening on your desktops, so you can get to the heart of the issue faster.# remote control: with your customers permission, you can remotely take control of their desktop to provide service just as if you were sitting at their computer.file transfer: instantly exchange files and folders with your customers.live chat: chat in real time with your customers instead of staying on the phone the whole time.annotation tools: both you and your customer can draw, highlight and point to items right on the screen.reboot / reconnect: restart your customers computer and automatically reconnect to the support session in progress.log in as administrator: perform system administrative tasks without interrupting the session in progress. (includes sendctrlaltdelete and run as a service.)session report: easily track the time you spend supporting each customer.notesmultimonitor support: easily provide support in multimonitor environments.true 24bit colorunattended remote support: work while your clients are away from their computers by preinstalling unattended support. (not available with day passes.)unattended reboot / reconnect
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
Ammyy Admin is a highly reliable and very friendly tool for remote computer access. You can provide remote assistance, remote administration or remote teaching for your clients, employees and friends regardless of their location.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes.
Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.
Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level.
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop.
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.
CommercialMac OS XWindowsLinuxAndroidiPhoneAndroid TabletWebBlackberry
Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email.
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...
CloudBerry Remote Assistant is a Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.
dualmon provides free remote access software for both personal and business use. Enterprise plans provide advanced functionality at a fraction of the price of our competitors.
FreemiumWindowsAndroidiPhoneAndroid TabletiPadMacWindows S
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream.
Alternativein is a new approach to finding good application.
Just type what software you want to change and browse great alternatives,
based on our great community recommendations.
