Get Satisfaction

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

Commercial
Web

user or customer feedback system with voting facility about proposals done by users. similar function as the uservoice system.

conversations are at the heart of your business, and get satisfaction makes open customer conversations the basis for a more satisfying (and need we say, cost effective) way to provide support. our latest release is a major update that unleashes the full value of customer community to answer questions, solve problems, and collect ideas for developing the next generation of your products and services.

Links to official Get Satisfaction sites

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The Best 111 Get Satisfaction Alternatives

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
96 Like

SupportBee

The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

Commercial Web
93 Like

Discourse

Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy. Self-hosted Discourse software is free, hosting service is paid.

Freemium

Integrated Spam Protection Slack integration Mobile friendly Live Push Notifications REST API Patreon Integration Trust Level system
86 Like

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Ad free Team Collaboration
53 Like

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

Commercial Android iPhone iPad Web Blackberry
33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
28 Like

HunchBuzz

Idea/Innovation Management software for Companies, Government, Education, NGO's.

Freemium Mac OS X Windows Web

Portable Gamification CrowdSourced
27 Like

TeamSupport.com

Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level.

Commercial Web
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
23 Like

SurveyMonkey

With thousands of customers in over 40 countries, theres a good chance that someone you know already uses us. Free:Only 10 Questions and 100 Responses.

Freemium Windows Web

IFTTT integration Multiple languages Real time collaboration
19 Like

Vanilla

Vanilla provides a standards-compliant, multi-lingual, theme-able and pluggablecommunity forum software that powers discussion forums on 800,000 sites.

Freemium Web Self-Hosted
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
15 Like

Kliqqi

Kliqqi - formerly known as Pligg CMS - is a powerful content management system that lets you to easily create a social network or online social community similar to Facebook, Reddit, or Twitter.

Free Open Source Linux Web
15 Like

idea.informer

Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.

Free Web
14 Like

Brimir

Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets, which can be assigned to agents.

Free Open Source Windows Linux Android iPhone Android Tablet BSD Web Mac
13 Like

ClickDesk

ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software.

Commercial Web
11 Like

Tender Support

Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream.

Commercial Web
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
9 Like

Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

Freemium Web

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Get Satisfaction

Links to official Get Satisfaction sites

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Categories

Tags

The Best 111 Get Satisfaction Alternatives

UseResponse

SupportBee

Discourse

Freshdesk

Zendesk

Zent.io

HunchBuzz

TeamSupport.com

Trakdesk

Reamaze

SurveyMonkey

Vanilla

LiveAgent

Kliqqi

idea.informer

Brimir

ClickDesk

Tender Support

Helpy.io

Zoho Discussions

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