Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial
Mac OS X
Windows
Linux
Android
iPhone
Android Tablet
Chrome OS
Web

helprace is a personalized help desk system. email ticketing, selfservice, docs, feedback and community. fully integrated together and easy to use. only pay for what you really need.

full ticket management, reporting, contact system. helprace features workflows, case rules, saved actions, agent collision, internal notes and realtime ticketing. fully customizable email properties, templates, accounts, signatures. make it look like email to your customers.

wow your customers using the best customer service app around! helprace gives endusers 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a problem or 4) give praise. build a knowledge base, a custom faq site. set portals as public, private or usable for staff only.

Links to official Helprace sites

Official Website
Twitter
Facebook

Features

Portable Multiple languages CRM Workflow Automation Wordpress integration

The Best 81 Helprace Alternatives

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
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SupportBee

The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

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Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Ad free Team Collaboration
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UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials.

Commercial Android iPhone Android Tablet iPad Web

Multiple languages Wordpress integration
59 Like

Get Satisfaction

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

Commercial Web
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UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

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53 Like

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

Commercial Android iPhone iPad Web Blackberry
45 Like

osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

Free Open Source Windows Linux Web Self-Hosted PHP MySQL Community Edition
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Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
32 Like

OTRS Business Solution™

The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio.

Free Open Source Linux Web Mac Self-Hosted Perl
27 Like

TeamSupport.com

Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level.

Commercial Web
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
18 Like

VisionProject

Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

Free Personal Web

Kanban boards Team Collaboration Email tracking
17 Like

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
15 Like

Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

Commercial Android iPhone iPad Web

Customizable CRM
13 Like

ClickDesk

ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software.

Commercial Web
11 Like

Tender Support

Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream.

Commercial Web
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
9 Like

Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

Freemium Web
8 Like

Cerb

Cerb6 is a fast and flexible web-based platform for business collaboration and automation.

Commercial Mac OS X Windows Linux Web

Real time collaboration CRM

This page contains applications similar to the Helprace

The Best Helprace alternatives for Portable, from Multiple languages to a CRM.
Alternatives in Helprace for Web, Self-Hosted, Mac OS X, Windows, Linux, Android, iPhone, Android Tablet, Chrome OS, iPad, Blackberry, PHP, MySQL Community Edition, Mac, Perl, Windows Mobile. This list contains a total of 81 applications similar to Helprace.

Last updated: 2020-07-03 01:30:33

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Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA Ad free Team Collaboration Wordpress integration Real time collaboration Call recording Customer Chat Gamification Kanban boards Email tracking CRM Customizable Support for Bootstrap

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Helprace

Links to official Helprace sites

Features

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Tags

The Best 81 Helprace Alternatives

UseResponse

SupportBee

Freshdesk

UserVoice

Get Satisfaction

UserEcho

Zendesk

osTicket

Zent.io

OTRS Business Solution™

TeamSupport.com

Trakdesk

VisionProject

DeskPRO

Deskero

ClickDesk

Tender Support

Helpy.io

Zoho Discussions

Cerb

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