The Best 81 Helprace Alternatives

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes.

    Commercial Web

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

    Commercial iPhone Web

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop.

    Commercial Web

  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email.

    Commercial Web

  • HappyFox icon

    HappyFox

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Commercial Android iPhone Web Windows Mobile

  • GoToAssist icon

    GoToAssist

    Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues.

    Commercial Windows Android iPhone Android Tablet iPad Web

    Remote desktop Remote support
  • Vivantio icon

    Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web Self-Hosted

  • All Our Ideas icon

    All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.

    Free Open Source Web

  • Sirportly icon

    Sirportly

    Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.

    Commercial Linux Web

  • Doorbell.io icon

    Doorbell.io

    Easily gather in-app user feedback, on websites, iOS apps, and Android apps. Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback.

    Freemium Android iPhone Web

  • OpenSupports icon

    OpenSupports

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.

    Free Open Source Self-Hosted

  • Qualaroo icon

    Qualaroo

    With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data.

    Commercial Web

  • Supportbench icon

    Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Web