Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial
Mac OS X
Windows
Linux
Android
iPhone
Android Tablet
Chrome OS
Web

helprace is a personalized help desk system. email ticketing, selfservice, docs, feedback and community. fully integrated together and easy to use. only pay for what you really need.

full ticket management, reporting, contact system. helprace features workflows, case rules, saved actions, agent collision, internal notes and realtime ticketing. fully customizable email properties, templates, accounts, signatures. make it look like email to your customers.

wow your customers using the best customer service app around! helprace gives endusers 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a problem or 4) give praise. build a knowledge base, a custom faq site. set portals as public, private or usable for staff only.

Links to official Helprace sites

Official Website
Twitter
Facebook

Features

Portable Multiple languages CRM Workflow Automation Wordpress integration

The Best 1 Helprace Alternatives

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VisionProject

Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

Free Personal Web

Kanban boards Team Collaboration Email tracking

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Helprace

Links to official Helprace sites

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VisionProject

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