Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial
Mac OS X
Windows
Linux
Android
iPhone
Android Tablet
Chrome OS
Web

helprace is a personalized help desk system. email ticketing, selfservice, docs, feedback and community. fully integrated together and easy to use. only pay for what you really need.

full ticket management, reporting, contact system. helprace features workflows, case rules, saved actions, agent collision, internal notes and realtime ticketing. fully customizable email properties, templates, accounts, signatures. make it look like email to your customers.

wow your customers using the best customer service app around! helprace gives endusers 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a problem or 4) give praise. build a knowledge base, a custom faq site. set portals as public, private or usable for staff only.

Links to official Helprace sites

Official Website
Twitter
Facebook

Features

Portable Multiple languages CRM Workflow Automation Wordpress integration

The Best 11 Helprace Alternatives

knowledge-base filter is active.

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
19 Like

Web Help Desk

The Web Help Desk is customizable cross-platform help desk software.

Commercial Mac OS X Windows Linux iPhone Web Chrome Safari

Knowledge base IT Asset Management
17 Like

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
2 Like

Groove

Customer support and engagement software for startups and small businesses.

Commercial Web

Slack integration Knowledge base
2 Like

Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

Commercial Web

Chat Bot Text to Speech Knowledge base Natural Language Processing
1 Like

Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge...

Commercial Web

Auto responder Knowledge base
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base
0 Like

ReadyDesk

Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.

Commercial Windows Web Self-Hosted

Remote desktop Knowledge base Contract Management SLA

This page contains applications similar to the Helprace

The Best Helprace alternatives for Portable, from Multiple languages to a CRM.
Alternatives in Helprace for Web, Self-Hosted, Mac OS X, Windows, Linux, Android, iPhone, Chrome OS, Windows Mobile, Chrome, Safari, iPad. This list contains a total of 11 applications similar to Helprace.

Last updated: 2020-07-03 01:30:33

Filter by Features

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA Real time collaboration Call recording Customer Chat Gamification IT Asset Management CRM Support for Bootstrap Chat Bot Text to Speech Natural Language Processing Auto responder Remote desktop Contract Management

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Helprace

Links to official Helprace sites

Features

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The Best 11 Helprace Alternatives

UseResponse

Zent.io

Trakdesk

Web Help Desk

DeskPRO

Helpy.io

Groove

Inforobo

Helpdesk Pilot

Directly

ReadyDesk

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