The Best 99 Helpdesk Pilot Alternatives

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Windows Android Android Tablet iPad Web

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

    Commercial iPhone Web

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop.

    Commercial Web

  • Kayako icon

    Kayako

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

    Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

    CRM Knowledge base Customer Chat
  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email.

    Commercial Web

  • HappyFox icon

    HappyFox

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Commercial Android iPhone Web Windows Mobile

  • GoToAssist icon

    GoToAssist

    Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues.

    Commercial Windows Android iPhone Android Tablet iPad Web

    Remote desktop Remote support
  • Vivantio icon

    Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web Self-Hosted

  • All Our Ideas icon

    All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.

    Free Open Source Web

  • Sirportly icon

    Sirportly

    Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.

    Commercial Linux Web

  • Logicalware icon

    Logicalware

    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    Commercial Windows Web

  • Kaseya Solution icon

    Kaseya Solution

    Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers.

    Commercial Windows Linux Web

  • Qualaroo icon

    Qualaroo

    With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data.

    Commercial Web

  • Supportbench icon

    Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Web