Help Scout

Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

Commercial
iPhone
Web

help scout scales like any other help desk, but the customer experience is personalized like a normal email.

customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. help scout's clutterfree features are designed to keep teams, small and large, on the same page. with best inclassreporting, an integrated knowledge base, tons of integrations, a robust api, and iphone app to support customers on the go, help scout lets your team focus on what really matters: your customers.

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The Best 9 Help Scout Alternatives

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24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
17 Like

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
15 Like

Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

Commercial Android iPhone iPad Web

Customizable CRM
10 Like

Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Portable Multiple languages CRM Workflow Automation Wordpress integration
10 Like

Interakt

Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

Freemium Mac OS X Windows Android iPhone

CRM Customer Analytics
8 Like

Cerb

Cerb6 is a fast and flexible web-based platform for business collaboration and automation.

Commercial Mac OS X Windows Linux Web

Real time collaboration CRM
1 Like

versaSRS Service Management

Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

Commercial Windows

Browser based app CRM Call Tracking
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base
0 Like

FeedbacQ

FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business...

Commercial

UI customization CRM Net Promoter Score (NPS)

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Help Scout

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The Best 9 Help Scout Alternatives

Reamaze

DeskPRO

Deskero

Helprace

Interakt

Cerb

versaSRS Service Management

Directly

FeedbacQ

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