The Best 129 Freshdesk Alternatives

  • SupportBee icon

    SupportBee

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Commercial Web

  • UserVoice icon

    UserVoice

    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials.

    Commercial Android iPhone Android Tablet iPad Web

    Multiple languages Wordpress integration
  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web

  • UserEcho icon

    UserEcho

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Commercial iPhone iPad Web

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes.

    Commercial Web

  • Atera icon

    Atera

    Atera provides an all-in-one MSP platform: Remote Monitoring, Service Desk, CRM, Cloud services and Business Management.

    Commercial Windows Web

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Windows Android Android Tablet iPad Web

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

    Commercial iPhone Web

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop.

    Commercial Web

  • Kayako icon

    Kayako

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

    Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

    CRM Knowledge base Customer Chat
  • LiveChat icon

    LiveChat

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model.

    Commercial Mac OS X Windows Android iPhone iPad Web

  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email.

    Commercial Web

  • HappyFox icon

    HappyFox

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Commercial Android iPhone Web Windows Mobile

  • HESK icon

    HESK

    Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software allowing you to set up an efficient Web-based ticket support system.

    Free Windows Linux Web

  • Interakt icon

    Interakt

    Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

    Freemium Mac OS X Windows Android iPhone

    CRM Customer Analytics
  • Vivantio icon

    Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web Self-Hosted