Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

Commercial
Android
iPhone
iPad
Web

with an innovative user interface, studied to offer a completly streamlined experience, deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.

deskero is a cloud software, working on a saas (software as a service) basis, that manages the customer care incident process throught the creation of service tickets. these tickets are generated after calls to action coming from different sources (phone calls, email, chat, web, social, api, etc) and are assigned to agents that will dispatch them within a specific sla (service level agreement).every single step of this process is fully customizable, and can easily adapte to any specific need: from the initial request, which can be filtered by typology and feed (email, twitter, facebook, linkedin), to the final report.

Links to official Deskero sites

Official Website
Facebook
Twitter

Features

Customizable CRM

The Best 9 Deskero Alternatives

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97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
78 Like

UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials.

Commercial Android iPhone Android Tablet iPad Web

Multiple languages Wordpress integration
25 Like

UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

Free Web

Multiple languages Email deliverability CrowdSourced
10 Like

Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Portable Multiple languages CRM Workflow Automation Wordpress integration
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
2 Like

HelpDesk

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Commercial

Multiple languages Helpdesk ticketing
2 Like

Live Chat 3

Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers...

Commercial

Multiple languages Self Hosted Feature Chat Bot Live Push Notifications Integrated File Sharing FAQ Automation Transcript Search IP Address Blacklist Smart Search
1 Like

Feature Upvote

Let customers openly suggest and upvote improvements. Choose where to spend your resources.

Commercial Web

Customizable Multiple languages Custom domain Optimized for Mobile
0 Like

Zonka Feedback

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

Commercial Mac OS X Windows Android iPhone Android Tablet iPad

Works Offline Multiple languages CRM Location based Embeddable White labeled Net Promoter Score (NPS) Support for gestures Skip Logic Question Branching

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Deskero

Links to official Deskero sites

Features

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The Best 9 Deskero Alternatives

UseResponse

UserVoice

UserReport

Helprace

Helpy.io

HelpDesk

Live Chat 3

Feature Upvote

Zonka Feedback

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