Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

Commercial
Android
iPhone
iPad
Web

with an innovative user interface, studied to offer a completly streamlined experience, deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.

deskero is a cloud software, working on a saas (software as a service) basis, that manages the customer care incident process throught the creation of service tickets. these tickets are generated after calls to action coming from different sources (phone calls, email, chat, web, social, api, etc) and are assigned to agents that will dispatch them within a specific sla (service level agreement).every single step of this process is fully customizable, and can easily adapte to any specific need: from the initial request, which can be filtered by typology and feed (email, twitter, facebook, linkedin), to the final report.

Links to official Deskero sites

Official Website
Facebook
Twitter

Features

Customizable CRM

The Best 10 Deskero Alternatives

crm filter is active.

24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
18 Like

Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

CRM Knowledge base Customer Chat
17 Like

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
10 Like

Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Portable Multiple languages CRM Workflow Automation Wordpress integration
8 Like

Cerb

Cerb6 is a fast and flexible web-based platform for business collaboration and automation.

Commercial Mac OS X Windows Linux Web

Real time collaboration CRM
1 Like

versaSRS Service Management

Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

Commercial Windows

Browser based app CRM Call Tracking
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base
0 Like

CustomAnswers

CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge...

Commercial Web

CRM Knowledge base
0 Like

FeedbacQ

FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business...

Commercial

UI customization CRM Net Promoter Score (NPS)
0 Like

Zonka Feedback

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

Commercial Mac OS X Windows Android iPhone Android Tablet iPad

Works Offline Multiple languages CRM Location based Embeddable White labeled Net Promoter Score (NPS) Support for gestures Skip Logic Question Branching

Search app for alternative

Alternativein is a new approach to finding good application.
Just type what software you want to change and browse great alternatives, based on our great community recommendations.

Alternativein is powered by a community that helps you make informed decisions. Tell us what you’re passionate about to get your personalized feed and help others.

Alternativein is a product recommendation community that helps connect people with the best products for them. You shouldn’t have to waste time and money to find solutions to your problems. By collecting the knowledge of enthusiasts across the world through recommendations, we can quickly and confidently show people the truth about a product.

We dream of a world where products succeed or fail on their own merits, and allowing people the space to share their thoughts is the first step in achieving that.

Deskero

Links to official Deskero sites

Features

Categories

Tags

The Best 10 Deskero Alternatives

Reamaze

Kayako

DeskPRO

Helprace

Cerb

versaSRS Service Management

Directly

CustomAnswers

FeedbacQ

Zonka Feedback

Search app for alternative

Menu