Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad is a web based open source helpdesk/customer support system with manyfeatures to manage customer communication via several channels like telephone,facebook, twitter, chat and emails. Do you receive many emails and want to answer themwith a team of agents?
You're going to love Zammad!
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Customizable Integrated Chat Slack integration Facebook integration Twitter integration Email automation REST API Auto responder Email tracking Customer Chat
Productivity Developer Tools Business and Commerce
customizable integrated-chat slack-integration javascript facebook-integration twitter-integration email-automation html5 rest-api helpdesk auto-responder email-tracking customer-support ruby ticketing customer-chat ticketing-system coffeescript rails