The Best 78 Web Help Desk Alternatives

  • Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email.

    Commercial Web

  • HappyFox

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Commercial Android iPhone Web Windows Mobile

  • GoToAssist

    Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues.

    Commercial Windows Android iPhone Android Tablet iPad Web

  • Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web Self-Hosted

  • OpenSupports

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.

    Free Open Source Self-Hosted

  • DiamanteDesk

    Easy-to-use help-desk open source support ticketing system and customer service solution.

    Free Open Source Mac OS X Windows Linux

  • Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Web

  • Maian Support

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this...

    Freemium Self-Hosted PHP

  • AJ Help Desk SAAS

    AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on...

    Commercial Linux Web

  • BusyBench

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge...

    Freemium Mac OS X Windows Linux Web Windows Mobile

  • Help Desk Authority

    Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

    Commercial Windows Web