The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio.
Free
Open Source
Linux
Web
Mac
Self-Hosted
Perl
otrs is the leading help desk software solution that makes the communication with your clients more transparent and easier. from incidents to service requests, with the webbased open source help desk software, otrs, no communication is lost and customer requests are routed automatically to the right service team, ensuring they are answered more quickly. free of license costs and with an open and flexible architecture otrs makes it possible for service organizations to build a customized and powerful service management solution resulting in highquality service at minimal operational cost. since version 5 otrs offers responsive design and works on any mobile device. a new chat feature including webrtc based audio and video chat, appointment calendar for improved team collaboration and resource planning plus fully encrypted messaging is now available.
UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.
Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
CommercialMac OS XWindowsLinuxAndroidiPhoneChrome OSWebWindows Mobile
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.
CommercialMac OS XWindowsLinuxAndroidiPhoneAndroid TabletWebBlackberry
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.
Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge...
On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.
Alternativein is a new approach to finding good application.
Just type what software you want to change and browse great alternatives,
based on our great community recommendations.
