OTRS Business Solution™

The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio.

Free
Open Source
Linux
Web
Mac
Self-Hosted
Perl

otrs is the leading help desk software solution that makes the communication with your clients more transparent and easier. from incidents to service requests, with the webbased open source help desk software, otrs, no communication is lost and customer requests are routed automatically to the right service team, ensuring they are answered more quickly. free of license costs and with an open and flexible architecture otrs makes it possible for service organizations to build a customized and powerful service management solution resulting in highquality service at minimal operational cost. since version 5 otrs offers responsive design and works on any mobile device. a new chat feature including webrtc based audio and video chat, appointment calendar for improved team collaboration and resource planning plus fully encrypted messaging is now available.

Links to official OTRS Business Solution™ sites

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The Best 3 OTRS Business Solution™ Alternatives

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33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
18 Like

Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

CRM Knowledge base Customer Chat
17 Like

Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

Free Open Source Web Self-Hosted

Customizable Integrated Chat Slack integration Facebook integration Twitter integration Email automation REST API Auto responder Email tracking Customer Chat

This page contains applications similar to the OTRS Business Solution™

The Best OTRS Business Solution™ alternatives for consider, from full-featured to a free app.
Alternatives in OTRS Business Solution™ for Mac OS X, Windows, Linux, Web, Android, iPhone, Android Tablet, Blackberry, Self-Hosted. This list contains a total of 3 applications similar to OTRS Business Solution™.

Last updated: 2020-07-03 01:30:33

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Real time collaboration Knowledge base Call recording Customer Chat CRM Customizable Integrated Chat Slack integration Facebook integration Twitter integration Email automation REST API Auto responder Email tracking

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OTRS Business Solution™

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The Best 3 OTRS Business Solution™ Alternatives

Zent.io

Kayako

Zammad

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