Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial
Mac OS X
Windows
Linux
iPhone
iPad
Web
Self-Hosted

helpy is written in ruby on rails 4.2 and released under the mit license. features include support tickets with email integration, community discussions, multilingual knowledge base and more:

private support discussions (aka tickets) community support forums voteable discussion topics and replies knowledgebase full text search. prewired for google analytics mobilefirst responsive ui multilingual & multilanguage: includes translations for 11+ locales and is easy to translate

see our site for full documentation to get you up and running quickly using digital ocean, heroku or another cloud provider.

Links to official Helpy.io sites

Official Website
GitHub
Twitter

Features

Multiple languages Support for Bootstrap Knowledge base

The Best 17 Helpy.io Alternatives

knowledge-base filter is active.

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
19 Like

Web Help Desk

The Web Help Desk is customizable cross-platform help desk software.

Commercial Mac OS X Windows Linux iPhone Web Chrome Safari

Knowledge base IT Asset Management
18 Like

Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

CRM Knowledge base Customer Chat
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
17 Like

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
2 Like

Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

Commercial Web

Chat Bot Text to Speech Knowledge base Natural Language Processing
2 Like

Groove

Customer support and engagement software for startups and small businesses.

Commercial Web

Slack integration Knowledge base
2 Like

My Hall Monitor

Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better...

Freemium Android iPhone Android Tablet iPad Web

CRM Knowledge base
1 Like

Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge...

Commercial Web

Auto responder Knowledge base
1 Like

Mojo Helpdesk

The Awesome Help Desk App for any request. Mojo Helpdesk provides online helpdesk and ticket tracking software. Super Awesome Helpdesk Ticket Tracking + Knowledge...

Commercial Web

CRM Knowledge base
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base
0 Like

ReadyDesk

Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.

Commercial Windows Web Self-Hosted

Remote desktop Knowledge base Contract Management SLA
0 Like

CustomAnswers

CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge...

Commercial Web

CRM Knowledge base
0 Like

Helpman

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in...

Commercial Web

Multiple languages Knowledge base

Search app for alternative

Alternativein is a new approach to finding good application.
Just type what software you want to change and browse great alternatives, based on our great community recommendations.

Alternativein is powered by a community that helps you make informed decisions. Tell us what you’re passionate about to get your personalized feed and help others.

Alternativein is a product recommendation community that helps connect people with the best products for them. You shouldn’t have to waste time and money to find solutions to your problems. By collecting the knowledge of enthusiasts across the world through recommendations, we can quickly and confidently show people the truth about a product.

We dream of a world where products succeed or fail on their own merits, and allowing people the space to share their thoughts is the first step in achieving that.

Helpy.io

Links to official Helpy.io sites

Features

Categories

Tags

The Best 17 Helpy.io Alternatives

UseResponse

Zent.io

Trakdesk

Reamaze

Web Help Desk

Kayako

LiveAgent

DeskPRO

Inforobo

Groove

My Hall Monitor

Helpdesk Pilot

Mojo Helpdesk

Directly

ReadyDesk

CustomAnswers

Helpman

Search app for alternative

Menu