Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial
Mac OS X
Windows
Linux
iPhone
iPad
Web
Self-Hosted

helpy is written in ruby on rails 4.2 and released under the mit license. features include support tickets with email integration, community discussions, multilingual knowledge base and more:

private support discussions (aka tickets) community support forums voteable discussion topics and replies knowledgebase full text search. prewired for google analytics mobilefirst responsive ui multilingual & multilanguage: includes translations for 11+ locales and is easy to translate

see our site for full documentation to get you up and running quickly using digital ocean, heroku or another cloud provider.

Links to official Helpy.io sites

Official Website
GitHub
Twitter

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Multiple languages Support for Bootstrap Knowledge base

The Best 2 Helpy.io Alternatives

faq-automation filter is active.

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Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
2 Like

Live Chat 3

Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers...

Commercial

Multiple languages Self Hosted Feature Chat Bot Live Push Notifications Integrated File Sharing FAQ Automation Transcript Search IP Address Blacklist Smart Search

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Helpy.io

Links to official Helpy.io sites

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The Best 2 Helpy.io Alternatives

Reamaze

Live Chat 3

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