Help Scout

Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

Commercial
iPhone
Web

help scout scales like any other help desk, but the customer experience is personalized like a normal email.

customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. help scout's clutterfree features are designed to keep teams, small and large, on the same page. with best inclassreporting, an integrated knowledge base, tons of integrations, a robust api, and iphone app to support customers on the go, help scout lets your team focus on what really matters: your customers.

Links to official Help Scout sites

Facebook
Official Website
Twitter

Features

The Best 72 Help Scout Alternatives

13 Like

HappyFox

HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

Commercial Android iPhone Web Windows Mobile
12 Like

Front

Front combines the look and feel of email with the tools you need to increase your team's efficiency, accountability, and transparency.

Commercial Mac OS X Windows Linux Android iPhone

Real time collaboration Email tracking
10 Like

Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Portable Multiple languages CRM Workflow Automation Wordpress integration
10 Like

Interakt

Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

Freemium Mac OS X Windows Android iPhone

CRM Customer Analytics
9 Like

Vivantio

The most flexible, reliable, trusted IT service management software on the market.

Commercial Web Self-Hosted
5 Like

Marketeer

Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.

Commercial Web
4 Like

OpenSupports

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.

Free Open Source Self-Hosted
3 Like

Keeping.com

Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

Commercial Web Chrome

Real time collaboration Google Chrome extension
3 Like

DiamanteDesk

Easy-to-use help-desk open source support ticketing system and customer service solution.

Free Open Source Mac OS X Windows Linux
2 Like

Supportbench

Supportbench lets you see all your customers in one place and engage them across all your support.

Commercial Web
2 Like

Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

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Chat Bot Text to Speech Knowledge base Natural Language Processing
2 Like

HelpDesk

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Commercial

Multiple languages Helpdesk ticketing
2 Like

Groove

Customer support and engagement software for startups and small businesses.

Commercial Web

Slack integration Knowledge base
2 Like

IntraService

IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible...

Commercial Windows Android iPhone iPad Self-Hosted
1 Like

Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial

Voice Call Multiple Account support Twitter integration Helpdesk ticketing
1 Like

Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge...

Commercial Web

Auto responder Knowledge base
1 Like

BusyBench

Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge...

Freemium Mac OS X Windows Linux Web Windows Mobile

IT Asset Management SLA
1 Like

eStreamDesk

Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests...

Freemium Web
1 Like

SupportPal

SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It...

Commercial Web Self-Hosted

This page contains applications similar to the Help Scout

The Best Help Scout alternatives for consider, from full-featured to a free app.
Alternatives in Help Scout for Android, iPhone, Web, Windows Mobile, Mac OS X, Windows, Linux, Android Tablet, Chrome OS, Self-Hosted, Chrome, iPad, . This list contains a total of 72 applications similar to Help Scout.

Last updated: 2020-07-03 01:30:33

Filter by Features

Real time collaboration Email tracking Portable Multiple languages CRM Workflow Automation Wordpress integration Customer Analytics Google Chrome extension Chat Bot Text to Speech Knowledge base Natural Language Processing Helpdesk ticketing Slack integration Voice Call Multiple Account support Twitter integration Auto responder IT Asset Management SLA

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Help Scout

Links to official Help Scout sites

Features

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The Best 72 Help Scout Alternatives

HappyFox

Front

Helprace

Interakt

Vivantio

Marketeer

OpenSupports

Keeping.com

DiamanteDesk

Supportbench

Inforobo

HelpDesk

Groove

IntraService

Trengo

Helpdesk Pilot

BusyBench

eStreamDesk

SupportPal

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