Help Scout

Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

Commercial
iPhone
Web

help scout scales like any other help desk, but the customer experience is personalized like a normal email.

customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. help scout's clutterfree features are designed to keep teams, small and large, on the same page. with best inclassreporting, an integrated knowledge base, tons of integrations, a robust api, and iphone app to support customers on the go, help scout lets your team focus on what really matters: your customers.

Links to official Help Scout sites

Facebook
Official Website
Twitter

Features

The Best 72 Help Scout Alternatives

2 Like

Live Chat 3

Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers...

Commercial

Multiple languages Self Hosted Feature Chat Bot Live Push Notifications Integrated File Sharing FAQ Automation Transcript Search IP Address Blacklist Smart Search
2 Like

ContactGate

ContactGate provides one place for your entire business to communicate with customers. Send targeted messages automatically, and have live conversations via website...

Freemium Windows Web
1 Like

Hiver

Hiver is an app that lets you and your team work on customer support, sales and projects right from your Gmail, turning it into a powerful collaboration tool.

Freemium Web Chrome Gmail
1 Like

versaSRS Service Management

Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

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Browser based app CRM Call Tracking
0 Like

faasthelp

Faasthelp is a sales and customer support software powered by Artificial intelligence. Our faasthelp’s products which are Rocchat, Roctalk and Rocemail proactively start...

Commercial Web

Chat Bot Knowledge base
0 Like

BoardThreads

You'll get a new card on a list on every new email at [email protected], and you can reply by commenting on that same card. No more interfaces to...

Free Open Source Web Trello
0 Like

Helpman

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in...

Commercial Web

Multiple languages Knowledge base
0 Like

FeedbacQ

FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business...

Commercial

UI customization CRM Net Promoter Score (NPS)
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UserDeck

UserDeck provides embedded support software that works with your existing website.

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0 Like

Zoho Support

Zoho Support is an easy to use, web based help desk software that helps you track trouble tickets and resolve all your customers' queries. It also encourages...

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0 Like

jiLiveChat

jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

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0 Like

SupportYard

SupportYard is perfect for entrepreneurs and small business who can't keep up with all the customer emails they receieve. Now you can keep all emails in one place...

Freemium Web

Real time collaboration Email tracking

This page contains applications similar to the Help Scout

The Best Help Scout alternatives for consider, from full-featured to a free app.
Alternatives in Help Scout for Windows, Web, Chrome, Gmail, Trello. This list contains a total of 72 applications similar to Help Scout.

Last updated: 2020-07-03 01:30:33

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Multiple languages Self Hosted Feature Chat Bot Live Push Notifications Integrated File Sharing FAQ Automation Transcript Search IP Address Blacklist Smart Search Browser based app CRM Call Tracking Knowledge base UI customization Net Promoter Score (NPS) Real time collaboration Email tracking

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Help Scout

Links to official Help Scout sites

Features

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The Best 72 Help Scout Alternatives

Live Chat 3

ContactGate

Hiver

versaSRS Service Management

faasthelp

BoardThreads

Helpman

FeedbacQ

UserDeck

Zoho Support

jiLiveChat

SupportYard

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