Gorgias Helpdesk

Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. ...

Commercial
Web

gorgias is a helpdesk built to provide great support at scale.

it provides the best api in the space to connect your crm, your order management system, etc. you can manage all your customer support interactions in one screen. gorgias' machine learning suggests responses to common customer support requests, automatically classifies tickets and can even automate the response to your most common requests.

Links to official Gorgias Helpdesk sites

Official Website
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The Best 7 Gorgias Helpdesk Alternatives

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97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
78 Like

UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials.

Commercial Android iPhone Android Tablet iPad Web

Multiple languages Wordpress integration
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Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Portable Multiple languages CRM Workflow Automation Wordpress integration
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
2 Like

Live Chat 3

Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers...

Commercial

Multiple languages Self Hosted Feature Chat Bot Live Push Notifications Integrated File Sharing FAQ Automation Transcript Search IP Address Blacklist Smart Search
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HelpDesk

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Commercial

Multiple languages Helpdesk ticketing
0 Like

Zonka Feedback

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

Commercial Mac OS X Windows Android iPhone Android Tablet iPad

Works Offline Multiple languages CRM Location based Embeddable White labeled Net Promoter Score (NPS) Support for gestures Skip Logic Question Branching

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Gorgias Helpdesk

Links to official Gorgias Helpdesk sites

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The Best 7 Gorgias Helpdesk Alternatives

UseResponse

UserVoice

Helprace

Helpy.io

Live Chat 3

HelpDesk

Zonka Feedback

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