Gorgias Helpdesk

Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. ...

Commercial
Web

gorgias is a helpdesk built to provide great support at scale.

it provides the best api in the space to connect your crm, your order management system, etc. you can manage all your customer support interactions in one screen. gorgias' machine learning suggests responses to common customer support requests, automatically classifies tickets and can even automate the response to your most common requests.

Links to official Gorgias Helpdesk sites

Official Website
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The Best 19 Gorgias Helpdesk Alternatives

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97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

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33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

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Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

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Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
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Web Help Desk

The Web Help Desk is customizable cross-platform help desk software.

Commercial Mac OS X Windows Linux iPhone Web Chrome Safari

Knowledge base IT Asset Management
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Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

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LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

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DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

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Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

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Multiple languages Support for Bootstrap Knowledge base
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Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

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Chat Bot Text to Speech Knowledge base Natural Language Processing
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Groove

Customer support and engagement software for startups and small businesses.

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My Hall Monitor

Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better...

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Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge...

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Mojo Helpdesk

The Awesome Help Desk App for any request. Mojo Helpdesk provides online helpdesk and ticket tracking software. Super Awesome Helpdesk Ticket Tracking + Knowledge...

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Guideblocks

Guideblocks extends your web app to provide help articles, user onboarding tours, context help, in-app messages and more.

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Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

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CRM Knowledge base
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ReadyDesk

Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.

Commercial Windows Web Self-Hosted

Remote desktop Knowledge base Contract Management SLA
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CustomAnswers

CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge...

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Deskulu

Deskulu is an opensource helpdesk and ticketing system built by Taskulu and based on Drupal.

Free Open Source Self-Hosted Drupal

Knowledge base Helpdesk ticketing

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Gorgias Helpdesk

Links to official Gorgias Helpdesk sites

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The Best 19 Gorgias Helpdesk Alternatives

UseResponse

Zent.io

Trakdesk

Reamaze

Web Help Desk

Kayako

LiveAgent

DeskPRO

Helpy.io

Inforobo

Groove

My Hall Monitor

Helpdesk Pilot

Mojo Helpdesk

Guideblocks

Directly

ReadyDesk

CustomAnswers

Deskulu

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