Get Satisfaction

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

Commercial
Web

user or customer feedback system with voting facility about proposals done by users. similar function as the uservoice system.

conversations are at the heart of your business, and get satisfaction makes open customer conversations the basis for a more satisfying (and need we say, cost effective) way to provide support. our latest release is a major update that unleashes the full value of customer community to answer questions, solve problems, and collect ideas for developing the next generation of your products and services.

Links to official Get Satisfaction sites

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The Best 11 Get Satisfaction Alternatives

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97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
2 Like

My Hall Monitor

Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better...

Freemium Android iPhone Android Tablet iPad Web

CRM Knowledge base
2 Like

Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

Commercial Web

Chat Bot Text to Speech Knowledge base Natural Language Processing
1 Like

Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge...

Commercial Web

Auto responder Knowledge base
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base
0 Like

ReadyDesk

Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.

Commercial Windows Web Self-Hosted

Remote desktop Knowledge base Contract Management SLA

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Get Satisfaction

Links to official Get Satisfaction sites

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The Best 11 Get Satisfaction Alternatives

UseResponse

Zent.io

Trakdesk

Reamaze

LiveAgent

Helpy.io

My Hall Monitor

Inforobo

Helpdesk Pilot

Directly

ReadyDesk

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