Brimir

Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets, which can be assigned to agents.

Free
Open Source
Windows
Linux
Android
iPhone
Android Tablet
BSD
Web
Mac

Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface.Received emails are converted to tickets, which can be assigned to agents.

Links to official Brimir sites

Features

The Best 33 Brimir Alternatives

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
86 Like

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Ad free Team Collaboration
78 Like

UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials.

Commercial Android iPhone Android Tablet iPad Web

Multiple languages Wordpress integration
59 Like

Get Satisfaction

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

Commercial Web
53 Like

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

Commercial Android iPhone iPad Web Blackberry
45 Like

osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

Free Open Source Windows Linux Web Self-Hosted PHP MySQL Community Edition
31 Like

Jitbit Helpdesk

Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

Commercial Windows Android Android Tablet iPad Web
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
17 Like

Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

Free Open Source Web Self-Hosted

Customizable Integrated Chat Slack integration Facebook integration Twitter integration Email automation REST API Auto responder Email tracking Customer Chat
13 Like

ClickDesk

ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software.

Commercial Web
10 Like

OneDesk

OneDesk is an on-demand software made to facilitate services delivery and product development collaboration. It is aimed at a broad spectrum of small to enterprise-sized businesses.

Freemium Mac OS X Windows Linux Web
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
4 Like

OpenSupports

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.

Free Open Source Self-Hosted
3 Like

DiamanteDesk

Easy-to-use help-desk open source support ticketing system and customer service solution.

Free Open Source Mac OS X Windows Linux
2 Like

Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

Commercial Web

Chat Bot Text to Speech Knowledge base Natural Language Processing
2 Like

HelpDesk

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Commercial

Multiple languages Helpdesk ticketing
1 Like

BusyBench

Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge...

Freemium Mac OS X Windows Linux Web Windows Mobile

IT Asset Management SLA
1 Like

Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial

Voice Call Multiple Account support Twitter integration Helpdesk ticketing
0 Like

Zonka Feedback

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

Commercial Mac OS X Windows Android iPhone Android Tablet iPad

Works Offline Multiple languages CRM Location based Embeddable White labeled Net Promoter Score (NPS) Support for gestures Skip Logic Question Branching

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Brimir

Links to official Brimir sites

Features

Categories

Tags

The Best 33 Brimir Alternatives

UseResponse

Freshdesk

UserVoice

Get Satisfaction

Zendesk

osTicket

Jitbit Helpdesk

Trakdesk

Zammad

ClickDesk

OneDesk

Helpy.io

OpenSupports

DiamanteDesk

Inforobo

HelpDesk

BusyBench

Trengo

Zonka Feedback

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