Web Help Desk

The Web Help Desk is customizable cross-platform help desk software.

Commercial
Mac OS X
Windows
Linux
iPhone
Web
Chrome
Safari

The Web Help Desk is customizable crossplatform help desk software. It includes an iPhone app, emailtoticket conversion, trouble ticket email notifications, support for billable hours, a selfservice knowledge base, asset management components, and much more. It has permissionsbased access, including a customer service Web portal, help desk technicians, and help desk administrators.

Links to official Web Help Desk sites

Official Website
Twitter
Facebook

Features

Knowledge base IT Asset Management

The Best 11 Web Help Desk Alternatives

knowledge-base filter is active.

33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
18 Like

Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

CRM Knowledge base Customer Chat
17 Like

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
2 Like

Groove

Customer support and engagement software for startups and small businesses.

Commercial Web

Slack integration Knowledge base
2 Like

Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

Commercial Web

Chat Bot Text to Speech Knowledge base Natural Language Processing
1 Like

Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge...

Commercial Web

Auto responder Knowledge base
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base
0 Like

ReadyDesk

Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.

Commercial Windows Web Self-Hosted

Remote desktop Knowledge base Contract Management SLA
0 Like

CustomAnswers

CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge...

Commercial Web

CRM Knowledge base

This page contains applications similar to the Web Help Desk

The Best Web Help Desk alternatives for Knowledge base, from IT Asset Management to a free app.
Alternatives in Web Help Desk for Mac OS X, Windows, Linux, Web, Android, iPhone, Chrome OS, Windows Mobile, Android Tablet, Blackberry, Self-Hosted, iPad. This list contains a total of 11 applications similar to Web Help Desk.

Last updated: 2020-07-03 01:30:33

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Real time collaboration Knowledge base Call recording Customer Chat Gamification CRM Multiple languages Support for Bootstrap Slack integration Chat Bot Text to Speech Natural Language Processing Auto responder Remote desktop Contract Management SLA

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Web Help Desk

Links to official Web Help Desk sites

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The Best 11 Web Help Desk Alternatives

Zent.io

Trakdesk

Kayako

DeskPRO

Helpy.io

Groove

Inforobo

Helpdesk Pilot

Directly

ReadyDesk

CustomAnswers

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