UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Commercial
iPhone
iPad
Web

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Links to official UserEcho sites

Official Website
Twitter
Facebook

Features

The Best 13 UserEcho Alternatives

knowledge-base filter is active.

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
33 Like

Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface.

Commercial Mac OS X Windows Linux Web

Real time collaboration Knowledge base Call recording Customer Chat
25 Like

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

Gamification Knowledge base
24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
17 Like

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
9 Like

Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Commercial Mac OS X Windows Linux iPhone iPad Web Self-Hosted

Multiple languages Support for Bootstrap Knowledge base
2 Like

My Hall Monitor

Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better...

Freemium Android iPhone Android Tablet iPad Web

CRM Knowledge base
2 Like

Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

Commercial Web

Chat Bot Text to Speech Knowledge base Natural Language Processing
1 Like

Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge...

Commercial Web

Auto responder Knowledge base
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base
0 Like

ReadyDesk

Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.

Commercial Windows Web Self-Hosted

Remote desktop Knowledge base Contract Management SLA
0 Like

Helpman

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in...

Commercial Web

Multiple languages Knowledge base

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UserEcho

Links to official UserEcho sites

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The Best 13 UserEcho Alternatives

UseResponse

Zent.io

Trakdesk

Reamaze

DeskPRO

LiveAgent

Helpy.io

My Hall Monitor

Inforobo

Helpdesk Pilot

Directly

ReadyDesk

Helpman

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