The Best 121 UserEcho Alternatives

  • SupportBee

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Commercial Web

  • Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

  • UserVoice

    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials.

    Commercial Android iPhone Android Tablet iPad Web

  • Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web

  • Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Windows Android Android Tablet iPad Web

  • LiveChat

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model.

    Commercial Mac OS X Windows Android iPhone iPad Web

  • PHPBack

    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products.

    Free Open Source Mac OS X Windows Linux Self-Hosted Cloudron

  • Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email.

    Commercial Web

  • Jitbit Live Chat

    Web based live chat software. Deliver more personal experience to your visitors and customers in real time.

    Commercial Web

  • HappyFox

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Commercial Android iPhone Web Windows Mobile

  • OneDesk

    OneDesk is an on-demand software made to facilitate services delivery and product development collaboration. It is aimed at a broad spectrum of small to enterprise-sized businesses.

    Freemium Mac OS X Windows Linux Web

  • Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web

  • All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.

    Free Open Source Web

  • Feedback Lite

    Feedback Lite is the easiest way to gain valuable insights into what your customers are really thinking. With Feedback Lite, you can: 1.

    Commercial Android iPhone iPad Web Windows Mobile

  • Doorbell.io

    Easily gather in-app user feedback, on websites, iOS apps, and Android apps. Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback.

    Freemium Android iPhone Web

  • Snapengage

    SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.

    Commercial Web