Reamaze
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
- Commercial
- Windows
- Linux
- Android
- Web
- Mac
designed from the ground up to fit the specific needs of agile businesses, reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via real time messaging, live chat, social media, email, and proactive engagement (automatic customer messaging). many features comes bundled with reamaze for free such as knowledge base / faq, crm, workflow automation, access to a library of 3rd party apps, and a powerful api.
detailed features:
email, facebook, messenger, twitter, instagram support sms and mms support integrated chat message and engage your online customers automatically with reamaze cues monitor customer activity with our live dashboard public sites free builtin external and internal knowledge bases multibrand and multistore management simple crm and contact management office hours team collaboration and staff notes conversation events tracking automated workflows robust and flexible notifications customizable email templates automatic collision detection customizable notifications, tags, and filters response templates conversation permalinks autoresponders roles and permissions volume, response time, and staff reports javascript integrations with plugandplay widget builder works on mobile devices. ios and android mobile apps available.
reamaze is the modern support app made for modern teams. we believe awesome customer service is an extension of your ability to strike up meaningful conversations. everything in reamaze is designed to reflect this simple concept. getting started with reamaze takes minutes, not hours. we don’t dwell in meaningless features like ticket numbers or customer logins. instead, they focus on designing a product that is intuitive and simple not only for you but also for your customers. reamaze will help you amaze your customers over and over again with just the right amount of tools you need. nothing more. and nothing less.
Links to official Reamaze sites
Twitter
Facebook
Official Website
Features
Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
Categories
Productivity Social Business and Commerce Online Services
Tags
customizable integrated-chat chat-clients automation customer-relationship-manager mobile-friendly workflow-automation email-management helpdesk marketing-automation live-chat customer-feedback customer-support crm-system real-time-monitoring knowledge-base embeddable marketing customer-journey-mapping ticketing customer-chat customer-service helpdesk-ticketing social-media-integration shopify-integration ecommerce-integration live-help engagement automated-messaging automatic-customer-engagement crm-tools custom-widgets faq-automation
