OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident...

Free
Open Source
Windows
Linux
Web

OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident management, problem management, change management and release management.

Links to official OTRS ITSM sites

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The Best 4 OTRS ITSM Alternatives

helpdesk-ticketing filter is active.

74 Like

Spiceworks

Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.

Free Windows Android Android Tablet Web

Network Monitoring Knowledge base Inventory management IT Asset Management Helpdesk ticketing Hardware Monitoring Network mapping
35 Like

Freshservice

Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.

Freemium Android iPhone Android Tablet iPad Web

IT Asset Management Helpdesk ticketing Incident management
6 Like

iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.

Free Open Source Self-Hosted

Helpdesk ticketing Incident management
1 Like

Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial

Voice Call Multiple Account support Twitter integration Helpdesk ticketing

This page contains applications similar to the OTRS ITSM

The Best OTRS ITSM alternatives for consider, from full-featured to a free app.
Alternatives in OTRS ITSM for Windows, Android, Android Tablet, Web, iPhone, iPad, Self-Hosted, . This list contains a total of 4 applications similar to OTRS ITSM.

Last updated: 2020-07-03 01:30:33

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Network Monitoring Knowledge base Inventory management IT Asset Management Helpdesk ticketing Hardware Monitoring Network mapping Incident management Voice Call Multiple Account support Twitter integration

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OTRS ITSM

Links to official OTRS ITSM sites

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The Best 4 OTRS ITSM Alternatives

Spiceworks

Freshservice

iTop

Trengo

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