The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio.
Free
Open Source
Linux
Web
Mac
Self-Hosted
Perl
otrs is the leading help desk software solution that makes the communication with your clients more transparent and easier. from incidents to service requests, with the webbased open source help desk software, otrs, no communication is lost and customer requests are routed automatically to the right service team, ensuring they are answered more quickly. free of license costs and with an open and flexible architecture otrs makes it possible for service organizations to build a customized and powerful service management solution resulting in highquality service at minimal operational cost. since version 5 otrs offers responsive design and works on any mobile device. a new chat feature including webrtc based audio and video chat, appointment calendar for improved team collaboration and resource planning plus fully encrypted messaging is now available.
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