KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise...
Free
Open Source
Web
Self-Hosted
KIX is the new standard for servicedesk. The software is open source and based on the own development path of OTRS 5. You decide whether KIX should run onpremise (inhouse) or in a cloud. KIX supports following areas: IT service, technical service, maintenance and repair, customer service.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
CommercialMac OS XWindowsLinuxAndroidiPhoneAndroid TabletChrome OSWeb
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
FreeOpen SourceWindowsLinuxWebSelf-HostedPHPMySQL Community Edition
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Alternativein is a new approach to finding good application.
Just type what software you want to change and browse great alternatives,
based on our great community recommendations.