The Best 72 osTicket Alternatives

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

    Commercial iPhone Web

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop.

    Commercial Web

  • Kayako icon

    Kayako

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

    Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

    CRM Knowledge base Customer Chat
  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email.

    Commercial Web

  • HappyFox icon

    HappyFox

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Commercial Android iPhone Web Windows Mobile

  • HESK icon

    HESK

    Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software allowing you to set up an efficient Web-based ticket support system.

    Free Windows Linux Web

  • Vivantio icon

    Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web Self-Hosted

  • UVdesk icon

    UVdesk

    A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

    Commercial Web

  • OpenSupports icon

    OpenSupports

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.

    Free Open Source Self-Hosted

  • jtrac icon

    jtrac

    JTrac is an open source and highly customizable issue-tracking web-application written in Java.

    Free Open Source Mac OS X Windows Linux

  • Supportbench icon

    Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Web

  • NodePoint icon

    NodePoint

    NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user...

    Free Open Source Windows Linux

  • Maian Support icon

    Maian Support

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this...

    Freemium Self-Hosted PHP

  • Zoho BugTracker icon

    Zoho BugTracker

    Zoho BugTracker is an online web-based bug tracking/issue management software tool that allows you to quickly submit and track bugs that software projects are bound to...

    Commercial Web

  • BUGtrack icon

    BUGtrack

    BUGtrack is a web-based bug tracking and project management. Why use BUGtrack? Web based Access real-time information from anywhere in the world, 24 hours a...

    Commercial Web