Intercom

Event-based emails and in-app messages for web and mobile apps. Can also do visitor acquisition/conversion into users.

Commercial
Android
iPhone
Web

intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behaviordriven email and inapp messages.

a code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and inapp behaviordriven messages. for instance, when the user first accesses a feature, intercom can prompt them with more information about it, or solicit feedback.

Links to official Intercom sites

Twitter
Official Website

Features

Onboarding Encrypted chat Email automation Customer Chat Knowledge Base structuring

The Best 9 Intercom Alternatives

crm filter is active.

24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
18 Like

Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

CRM Knowledge base Customer Chat
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
10 Like

Interakt

Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

Freemium Mac OS X Windows Android iPhone

CRM Customer Analytics
8 Like

HelpCrunch

Modern live chat & marketing automation tool for lead capture, customer service, sales and marketing, suitable for web and mobile businesses of any size.

Commercial Android iPhone Web

Integrated Chat Slack integration CRM Email tracking Automatic messages
1 Like

Stryng

Stryng client messaging platform strings messaging, audio, video, screen-sharing and collaborative moments into one single, continuous thread so that companies can...

Commercial Web

Customizable Share your screen Video calling Text chat CRM Co browsing
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oratio

oratio is the easiest and fastest way to communicate and engage with your customers on existing messaging networks like Messenger, Viber, Telegram and more through...

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Chat Bot CRM
1 Like

MarketingLeo

MarketingLeo is the smartest B2B omnichannel marketing cloud for all your modern marketing needs.

Freemium

CRM Email automation Lead nurturing
1 Like

Nudgespot

Nudgespot's In-App Messenger helps businesses interact with their customers & visitors personally, at scale on their mobile app or website .

Freemium Web

Onboarding CRM

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Intercom

Links to official Intercom sites

Features

Categories

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The Best 9 Intercom Alternatives

Reamaze

Kayako

LiveAgent

Interakt

HelpCrunch

Stryng

oratio

MarketingLeo

Nudgespot

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