HelpDesk

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Commercial

the complete way to help your customersthe all in one solution contains: live chat with engage customers, auto responds, sms service, departments, mobil notifications, chat to support ticket. support ticket system with email php imap, attachments, cron jobs, unlimited departments and operators.

each section can be embed into your website, operator and client dashboard and on top of that it is all mobile optimised.

what is helpdeskthe complete support solution.

support tickets, frequently asked questions database, live chat, client management and all is working together how they should.

php imap email to tickets, auto engage for live chat, web projects serve all your projects under one installation, unlimited operators, departments, tickets, chats, clients ...

each section can be embed into your website, operator and client dashboard and on top of that it is all mobile optimised.

make your clients happy with an easy to use support solution! helpdesk 3 has been made to have an all in one solution including live chat, support tickets, email to tickets, client management, billing, client api, faq, cms and a blog. all build into one platform for the most affordable price you can imagen. plus free access to native ios and android apps with native push notifications.

support your customer through support tickets, live chat or email to tickets. teach your clients with the build in faq database and inform them via the blog system. create unlimited pages with content, images and videos straight from the content management system. bill customers with the smart credit system or select the membership based payment system. when we say complete we mean complete!

you can embed the live chat, support and faq area into any website you like. helpdesk 3 is fully mobile optimised and responsive for all screen sizes. modern and fast, easy to use for clients and operators!

Links to official HelpDesk sites

Twitter
Facebook
Official Website

Features

Multiple languages Helpdesk ticketing

The Best 7 HelpDesk Alternatives

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24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
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Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Web Blackberry

CRM Knowledge base Customer Chat
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
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DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
15 Like

Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

Commercial Android iPhone iPad Web

Customizable CRM
0 Like

Zonka Feedback

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

Commercial Mac OS X Windows Android iPhone Android Tablet iPad

Works Offline Multiple languages CRM Location based Embeddable White labeled Net Promoter Score (NPS) Support for gestures Skip Logic Question Branching
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base

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HelpDesk

Links to official HelpDesk sites

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The Best 7 HelpDesk Alternatives

Reamaze

Kayako

LiveAgent

DeskPRO

Deskero

Zonka Feedback

Directly

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