The Best 47 HEAT Software Alternatives

  • OTRS ITSM icon

    OTRS ITSM

    OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident...

    Free Open Source Windows Linux Web

  • LanDesk Service Management icon

    LanDesk Service Management

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience...

    Commercial Web

  • ServiceNow icon

    ServiceNow

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary...

    Commercial Web

  • TOPdesk ITSM icon

    TOPdesk ITSM

    TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,

    Commercial Web

  • MSM ITSM Software icon

    MSM ITSM Software

    MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation...

    Commercial Windows

  • HelpMaster icon

    HelpMaster

    If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email...

    Commercial Windows Web

  • Cherwell icon

    Cherwell

    Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides...

    Commercial Android iPhone Android Tablet iPad Web

  • eStreamDesk icon

    eStreamDesk

    Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests...

    Freemium Web

  • SupportPal icon

    SupportPal

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It...

    Commercial Web Self-Hosted

  • Evayadesk icon

    Evayadesk

    Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based...

    Freemium Windows Linux Android iPhone Web

  • Verax Service Desk icon

    Verax Service Desk

    Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance. Verax Service Desk helps to: *Control incident...

    Freemium Windows Linux

  • BlueFolder icon

    BlueFolder

    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

    Commercial Web

  • AzureDesk icon

    AzureDesk

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Commercial Chrome OS Web Self-Hosted

  • Bornevia icon

    Bornevia

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Commercial Android Web

  • Directly icon

    Directly

    On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

    Commercial Web

    CRM Knowledge base
  • Gorgias Helpdesk icon

    Gorgias Helpdesk

    Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. ...

    Commercial Web

  • GoToHelpDesk.net icon

    GoToHelpDesk.net

    Provides customer service & help desk SAaS. Free SAaS with options to upgrade but free service is not degraded in any way.

    Commercial Web

  • KronoDesk icon

    KronoDesk

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer...

    Commercial Web

  • SmarterTrack Help Desk 7 icon

    SmarterTrack Help Desk 7

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support...

    Commercial Windows